Spin Smart – Stay Focused!
Joy Begins With Awareness.
Making sure players have a safe and secure experience Give users full control over their accounts by being clear about how you collect and store information and what rights users have. You can easily allocate funds, manage deposits, and withdraw funds while being sure that every transaction is legal in Canada. We use strict encryption protocols to process all user identifiers, payment information, and contact information. This makes sure that no one can get to them at any point. Strict verification routines make sure that users are who they say they are in order to keep participation responsible, keep funds safe, and stop underage or fake registrations. You can get to your balance in $ through secure channels, which makes sure that all transactions are quick and easy to track from registration to withdrawal. As a Canadian, you can be sure that your sensitive data is safe and clear because there is detailed documentation on the purpose of the collection, sharing with third parties, and how long it will be stored. If you have any questions about accessing, correcting, or withdrawing consent for personal data, please get in touch with our dedicated support team. All of these actions are done in accordance with local Canada laws.
You should only give your information on official forms for registration and payment.
When you sign up for an account, talk to customer service, or deposit or withdraw $, the platform collects information like your name, secure email address, contact information, IP address, device identifiers, and payment information.
Upload the verification documents that Canada needs. These could include a copy of your photo ID and proof of address, which are encrypted when you upload them and kept in a place where only a few people can get to them.
All information sent is protected by 256-bit SSL encryption, which keeps it safe from being read by other people.
Staff members can't see account credentials, like passwords, because they are hashed. To reset, you need to confirm by email or phone.
There are many layers of firewalls that keep stored records safe from unauthorised access, and there is also constant monitoring for intrusions.
You can turn on two-factor authentication in your account settings for extra security.
The system never sells personal information or lets people share it with people who aren't related to the user.
Only employees who have been given permission and have a clear business need can see customer data.
Every access attempt is logged in an audit log.
Regular audits by outside parties check to see if all the safeguards work.
Use your account dashboard or contact support directly if you want to change or delete your information.
Use a strong password and never give anyone else your access information to keep your credentials safe.
All user data is stored on secure servers in certified data centres that follow Canada laws and international standards.
TLS 1.3 protects every transaction, from deposits to withdrawals in $, making sure that data in transit is safe from being intercepted.
AES-256 is a widely used advanced standard that encrypts stored personal records.
A secure key management system with multi-factor authentication for administrators is used to manage keys.
We only keep personal records and payment information for as long as the law requires.
Automatic purging deletes extra files after the time they need to be kept.
Only security staff who have been given permission can look at sensitive records.
All access events are logged and checked regularly to make sure that no one else can use them.
Customer service will never ask for full passwords or sensitive financial information over email or chat.
To be even safer, think about turning on two-step verification for your account. This will make it even harder for someone to get into your account without your permission.
You can check, change, or delete your profile using the personal account dashboard or by sending a request through the official support channels.
Account holders can see their stored data at any time, such as their registered email addresses, phone numbers, and current balance in $.
You can change your personal information directly in the account settings.
After you confirm your identity through secure verification processes, you can change things like your payment methods and your home address.
If you want to delete your profile and all of its records, get in touch with customer service.
Once your identity has been confirmed, your request will be processed, and records that are not needed will be deleted within the time limits set by Canada law.
Some transactional and compliance-related information may be kept as required by law.
People who have accounts have the right to get a copy of all the personal information that is stored or processed.
You should send requests for data portability from the email address you used to sign up.
The support team will get back to you within the time frame set by Canada laws.
Always check which types of data are shared with outside partners:
Only information that can be used to identify someone, like their name, contact information, and payment information, can be shared with payment processors, age verification services, affiliates, and technical support providers.
Outside organisations are never given access to banking information or sensitive account passwords.
We only share information with third parties to do certain things, like processing deposits and withdrawals in $, finding fraud, sending marketing messages with user consent, and meeting regulatory requirements.
Exceptions only apply when authorities in Canada make a legal request for information that must be shared.
To stop giving out personal information for marketing messages, change the settings for your account's communication in the dashboard or call customer service directly.
Users can always ask for a full report showing which data points have been shared and with which partners by sending a written request to support.
To stop unwanted tracking, turn off third-party cookie storage in your browser settings.
Only allow first-party cookies for the best access to your account and personalised features.
Session cookies keep you logged in and keep track of your $ balances.
Clearing your browser cookies will log you out and may reset your customisations.
Analytical tools keep an eye on how long it takes for a page to load and find service errors, but they never store passwords or payment information.
At any time, you can choose not to receive targeted promotions through your profile dashboard.
To make sure you can access your account safely and easily, check the documentation for your browser to learn how to change cookie settings for each device.
Directly address privacy inquiries using the dedicated support email: [email protected].
Encrypted messaging via the online contact form ensures secure transmission of sensitive information.
When you ask for help with your data, always give your account number.
| Method | Response Time | Availability |
|---|---|---|
| Send an email to [email protected]. | 24 to 48 hours | 24/7 |
| Live Chat (website account panel) | Under 10 minutes | Mon–Sun, 08:00–02:00 |
| Contact Form (Help Center) | 1 business day | 24/7 |
| Phone (+354 800-111-2233) | Immediate | Mon–Fri, 09:00–18:00 (UTC) |
For withdrawal or deposit concerns in $ linked to data protection or personal account details, support agents may require identity verification to provide assistance. Ensure all relevant documentation is ready before reaching out.
Users seeking to submit formal complaints about handling of personal data can request escalation to the Data Protection Officer via any of the methods above.
Bonus
for first deposit
1000CAD + 250 FS
